Cancellation & Refund

Thank you for shopping at realeasylife.in . We strive to provide our customers with the best possible experience, including a hassle-free cancellation and refund process. Please read this policy carefully to understand your rights and responsibilities.

1. Cancellation Policy
1.1 Order Cancellation by Customers
If you wish to cancel your order, you may do so within 24 hours of placing the order, provided that the order has not yet been shipped or processed for delivery. To cancel your order, please contact our customer support team via +91 8860227860.
Note: Orders that have already been shipped or are in the process of being delivered cannot be canceled.

1.2 Order Cancellation by realeasylife.in
We reserve the right to cancel an order in exceptional circumstances, including but not limited to:
– Unavailability of the ordered product
– Difficulty in processing payment information
– Suspected fraudulent activity
If we cancel your order, we will notify you via email or phone and provide a full refund.

2. Refund Policy
2.1 Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
– The received product is damaged, defective, or expired.
– The wrong product was delivered.
– You received a partial order.
– The product did not meet your expectations based on the description provided on our website.

2.2 Refund Process
To initiate a refund request, please contact our customer support team within 24 hours of receiving the product. We may request supporting evidence such as photographs or detailed descriptions of the issue.
Once your refund request is approved, we will process the refund within 1-7 business days. The refund will be issued through the original payment method used during the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.

2.3 Non-Refundable Items
Certain items are non-refundable, including but not limited to:
– Items with an expiration date that has passed before the refund request.
– Items that have been consumed, used, or damaged after delivery, making them unsuitable for resale.

3. Contact Us
If you have any questions or concerns regarding our cancellation and refund policy, please contact our customer support team via:
– Email: realeasylife2786@gmail.com
– Phone:+91 8860227860

Please note that realeasylife.in reserves the right to modify or update this cancellation and refund policy at any time. It is recommended that you review this page periodically for any changes.
Last updated: 20-9-2023